My passion for healthcare innovation comes from challenges my family has faced navigating a complicated system that too often fails to put patients and families at the center of care.  In my previous role at OpenNotes, I catalyzed a disruptive healthcare movement in the US grounded in leveraging technology and the power of patients.

I’m all about perspective.   I work hard to empathize and understand the diverse experiences of clients, users, patients, and clinicians.

Fun fact: I’ve been in a photo-shoot with a zebra

My superpower: Diving in deep and exploring new ideas.

My other superpower: Eating a ridiculously expensive amount of oysters.

 

 

Skills

Healthcare – 8 years

(NGOs, academia, advocacy, and technology)

Research – 6 years

(Focus groups, interviews, surveys, survey development, IRB approval, Survey Gizmo)

Operations – 4 years

(Budgets- $10 million+, hiring, strategic planning)

Travel & Overseas Experience – 4 years

(Rotary International Ambassadorial Fellow, NGO Volunteer, International Health Researcher, Backpacker, Visited 50+ Countries, Lived 5+months in Indonesia, India, and 2+ years in New Zealand)  

Account Management – 3 years

(Health system leaders, EHR vendors, researchers, consumer groups, Salesforce)

Web Development – 3 years

(WordPress, HTML, CSS, Javascript, MailChimp)

 

 

Experience

Travel Sabbatical – 2016-2017

In June 2016 I began a career break to explore off the beaten path destinations. The experience took me to the Republic of Georgia, Albania, Kosovo, Macedonia, Bosnia & Herzegovina, Sri Lanka, Myanmar, among other incredible places. I returned to the US in February 2017.   I’m always excited to connect and share knowledge about navigating career breaks.   Please message if you are seeking help, or advice.

 

National Program Director, OpenNotes 2013-2016

OpenNotes is a movement for greater transparency, engagement, and empowerment in healthcare. I spearheaded our team’s dissemination efforts to reach more than 8 million patients at over 80 healthcare systems across the US.

 

Program Administrator, OpenNotes                2012-2013

I managed research operations for the OpenNotes team, including grant proposals and multiple study projects on patient engagement, patient safety, and patient and doctors’ experiences with patients portals.

 

International Health Researcher, University of Otago      2009-2011

As a healthcare researcher, I evaluated how healthcare is delivered, from what makes healthcare affordable in New Zealand, to designing and conducting a research study about what prevents patients and their families from accessing resources and care at a TB clinic in Java, Indonesia, to creating an assessment tool to understand the unique needs of refugee children in Thailand.

 

Volunteer Coordinator, Obama for America               2008

I worked with a volunteer campaign team in Harrisburg, PA managing front desk and out-of-state volunteers. Our dedicated team and community achieved 116% of the targeted vote goal.

 

Program Manager, Swechha                            2008

Supported projects and operations for a new environmental education NGO in India. Constructed the organization’s first annual reports for 2006, 2007, and the initial part of 2008.

 

William Helms Fellow, U.S. Department of Agriculture        2005-2007

I trained 300+ Customs Border Patrol officers to identify invasive species to protect US agricultural interests.

 

 

Volunteer/Pro-Bono

Board Member, New Leaders Council

Vice-President, Global Medical Knowledge

4-H Volunteer

 

Education

University of Otago, MPH

Rotary International Ambassadorial Scholar to New Zealand

 

Bucknell University, BS Biology, Minors: Peace Studies & Environmental Studies

Presidential Fellow (4-Year Merit Scholarship)

 

Walter Johnson High School – Co-Valedictorian